Everything Knowtly Can Do Today — Built for Clarity.
Turn your static documentation into an expert support agent in minutes. No hallucinations, just accurate answers strictly derived from your own content.
Train on Your Content.
In Seconds, Not Weeks.
Upload PDFs, Word docs, Sitemaps, or simply enter a URL. Knowtly ingests your knowledge base instantly and prepares it for answering user queries. No complex setup or coding required.
- check_circleSupports PDF, DOCX, TXT, and CSV
- check_circleOne-click sitemap crawling
Instant Answers.
Strictly from Your Data.
Your visitors get instant, accurate answers derived strictly from the content you uploaded. We prioritize accuracy over creativity to eliminate hallucinations.
Anti-Hallucination
AI is instructed to say "I don't know" if the answer isn't in your docs.
To add a team member, navigate to Settings > Team Management and click the "Invite Member" button.
Know What Your Customers Are Asking.
Uncover gaps in your documentation with powerful analytics. See exactly what questions users are asking and identify where the AI couldn't find an answer, so you can improve your content.
Query Analysis
Track most frequent topics and questions over time.
Missed Questions
See exactly when the bot said "I don't know" to fill content gaps.
Not many features. The right features.
We don't bloat our software with bells and whistles. We focus entirely on making your support faster, clearer, and more autonomous.
Lightning Fast Setup
No complex flows to build. Just upload your data and paste the snippet. You're live in 5 minutes.
Enterprise Security
Your data is isolated and encrypted. We never train public models on your private documentation.
Seamless Branding
Customize the widget to match your brand colors, logo, and tone of voice effortlessly.
Why Knowtly wins on trust
| Feature | Generic Chatbots | Knowtly |
|---|---|---|
| Trained strictly on your content | close | check_circle |
| Zero Hallucinations Guarantee | close | check_circle |
| Citations & Source Links | close | check_circle |
| Unlimited PDF Uploads | close | check_circle |
Common Questions
Can I connect multiple data sources?expand_more
Yes! You can mix and match. Upload PDFs, add text, and crawl your public website all in one Knowtly agent.
How does updating content work?expand_more
For URLs, we can re-crawl automatically on a schedule. For uploaded files, simply drag and drop the new version, and we'll re-index the changes in seconds.
Is my data secure?expand_more
Absolutely. Data is encrypted at rest and in transit. We strictly use your data for retrieval and do not use it to train foundation models.
Can I embed this on WordPress/Shopify?expand_more
Yes. Knowtly provides a simple Javascript snippet that works on any website builder, including WordPress, Shopify, Webflow, and custom apps and websites.
Ready to automate your support?
Join others who use Knowtly to provide instant answers and reduce support ticket volume by 40%.
check_circleFree 7-day trial