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Knowtly

Turn Your Documentation into an Intelligent Support Agent instantly.

Provide instant answers to your customers and teams. Reduce support tickets by 80% with AI trained on your unique data.

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Knowtly Assistant
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How do I integrate the API key?

To integrate your API key, follow these steps:

  1. Go to Settings > Developers.
  2. Click "Generate New Key".
  3. Copy the key to your .env file.
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Trusted by forward-thinking SaaS teams

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Stop drowning in support tickets

The old way involves endless manual replies and frustrated users waiting for answers. Knowtly delivers instant, accurate responses drawn directly from your knowledge base.

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Common Pain Points

  • close24+ hour response times leading to churn.
  • closeRepetitive questions ("How do I reset password?") wasting agent time.
  • closeOutdated documentation that users can't find.

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The Knowtly Solution

  • checkInstant answers available 24/7/365.
  • checkDeflects up to 80% of routine tickets automatically.
  • checkAlways synced with your latest Docs, or URL content.
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Can I invite team members on the Starter plan?
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Yes! The Starter plan includes up to 5 team members.

To invite them:

  1. Go to Team Settings
  2. Click "Invite Member"
  3. Enter their email address
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Ticket Volume
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Up and running in minutes

No complex setup. No training data required. Just connect and go.

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1. Add Content

Upload PDFs, Add Text, Connect Sitemap pages, or simply paste your website URL.

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2. Train AI

Our AI automatically indexes and organizes your knowledge. It takes less than 2 minutes to train.

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3. Embed Widget

Copy a simple snippet of code and paste it into your site footer. Live instantly.

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Not just another generic wrapper

Most AI bots hallucinate or make up facts. Knowtly is strictly bounded by your context. If the answer isn't in your docs, it won't invent one.

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Custom Brand Tone

One AI, infinite possibilities

Tailor Knowtly to serve different teams in your organization.

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SaaS Support

Handle Tier 1 support inquiries automatically. Reset passwords, explain features, and guide users without human intervention.

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Docs Assistant

Turn your static API documentation into an interactive conversation. Developers can ask "How do I auth?" and get code snippets.

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Internal Knowledge

Stop Slack interruptions. Let your team ask the bot about HR policies, engineering guidelines, or sales playbooks.

Simple, transparent pricing

Start for free, upgrade as you grow.

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Basic Plan

$15/month

Everything you need to automate support

  • check_circle1 chatbot
  • check_circleTrain on uploaded files (PDF, DOC, TXT)
  • check_circleSitemap ingestion for full-site training
  • check_circleUp to 4,000 messages per month
  • check_circleOngoing access to your trained bot
  • check_circleEmbeddable chat widget
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Frequently Asked Questions

Is my data safe?expand_more
Absolutely. We use enterprise-grade encryption for all stored data. We are SOC-2 Type II compliant and never train our public models on your private data.
How long does training take?expand_more
For most knowledge bases (under 500 pages), training is complete within 2-5 minutes. Larger datasets may take up to 15 minutes.
Can I customize the chatbot appearance?expand_more
Yes, you can fully customize the colors, logo, welcome message, and avatar to match your brand identity perfectly.
What happens if I exceed the message limit?expand_more
We will notify you when you approach the limit. You can easily upgrade your plan or purchase an add-on pack. We won't shut off your bot abruptly.

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